J.M. Water Solutions, LLC

Top Pro

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Well system problem

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Property type

Responds in about 2 hours

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About

I have over 20 years experience in the well water industry. I will take my time and answer any questions you may have. I will keep you in the loop every step of the way. There will never be any surprises. I take extreme pride in the quality of my work.

Overview

Current Top Pro

Hired 18 times

Serves Thomaston, CT

Background checked

1 employee

2 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

Work type

Property type

Residential

Well system problem

Installation

No water flow

Low water flow

Irregular water flow

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

19 reviews

5

100%

4

0%

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Read reviews that mention:

Tim G.

Aug 29, 2025

•

Hired on Thumbtack

After struggling to get someone to even respond to us, I turned to Thumbtack and found Jim. He responded within minutes and began evaluating our problem via text. His communication continued throughout the next day as the time he would arrive became clearer. Knowing how pricey a new shallow well pump would cost, Jim worked hard at trying to fix the old one. In the end we needed a new pump which he had on hand and installed for us all in one visit. He texted me the day after the installation to check that the pump was functioning as it should be. No one likes a surprise expense but it helps to have someone like JM Solutions that responds quickly. Ya gotta have water.

Details: Well repair • Residential • Just recently • No, I will need the professional to provide materials and parts

Well System Work

James C.

Oct 12, 2025

•

Hired on Thumbtack

I reached out to JM Water Solutions due to a well pump continuously running. The owner was the person who reached out to me right away and guided me through the steps to try to identify the problem. He went back & forth with me for over an hour with texts and via me sending photos. His questions and guidance ended up identifying/remedying the immediate problem, and he stated that he would be available urgently if on site intervention is needed. In 2025, when do you find a new contractor who so quickly gets back to you and spends that amount of time assisting you to identify/solve a problem, while available for further/larger scale assistance if needed? Honestly, it’s so rare I was emotional… isn’t that crazy? JM Water Solutions is now in my contacts in case there is a larger problem behind what I was seeing today, and I’ll be recommending him to anyone who needs any well water services!

Details: Residential • Just recently • No, I will need the professional to provide materials and parts

Well System Work

Rajaé B.

Sep 15, 2025

•

Hired on Thumbtack

Details: Water softener (most common) • I would like to discuss with the professional • House

Water Treatment System Installation or Replacement

Marggiory M.

Feb 15, 2025

•

Hired on Thumbtack

Jim went above and beyond and gained our trust in no time! He came for the water issue we were experiencing but he also checked that the whole system was working properly. He provided recommendations and what we can expect in the next few months so certain items can be updated in a timely manner which is also helpful to plan for upcoming expenses rather than something breaking without warning.

Details: I would like to discuss with the professional • House

Water Treatment System Installation or Replacement

Donna W.

Jul 24, 2025

•

Hired on Thumbtack

Details: I would like to discuss with the professional • House

Water Treatment System Installation or Replacement

Credentials

Background Check

Jim Moher