FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At JCB Home Improvements, we believe in transparent, competitive pricing based on current market rates for high-quality materials and skilled labor. We provide detailed, written estimates so there are never any hidden fees. To show our appreciation for the community, we offer a 10% discount for senior citizens and active military members.
- What is your typical process for working with a new customer?
Our process begins with a free on-site consultation to discuss your vision and project goals. We then provide a comprehensive estimate and timeline. Once the project starts, we maintain daily communication to keep you updated on progress, ensure a clean workspace, and perform a final walkthrough to guarantee your 100% satisfaction.
- What education and/or training do you have that relates to your work?
With over 35 years of hands-on experience, I hold a General Contractor's license and maintain certifications in advanced carpentry and modern home remodeling techniques. I regularly attend industry workshops to stay current on building codes and high-quality material applications.