FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My hourly fee includes all travel expenses. There are no “extra” surprise fees.
- What is your typical process for working with a new customer?
When working with a new customer, I like to try to understand what their goal is. I want to discover what motivates the student, and what is their learning style. Ideally my Strategy for Improving Grades (SIG plan) can be followed. SIG addresses consistent errors that are holding down math performance. If the student doesn’t understand EXACTLY why they miss questions, then they will make those mistakes repeatedly. Implementation means: 1) a Practice Test will be given, marking each question that is not 100% positive about. 2) When the test is graded, every single question that was marked unsure, as well as every incorrect question, is reviewed. The focus is to Dig Deep: Why did you miss the right answer? What are some common reasons that you missed questions? "I don't know” is not allowed!
- What education and/or training do you have that relates to your work?
When I am tutoring, I draw on my diverse background: 1) Education: Masters in Instructional Technology, and BS in Management Engineering 2) Job experience and training: General Electric Company management training, including the Technical Marketing Program and the Kepner Tragoe Problem Solving. 3) Life experience: father of 4 children and 7 grandchildren (happy and successful). 4) Enabling people to learn: I receive immense satisfaction from watching a student discover information.