- What should the customer know about your pricing (e.g., discounts, fees)?
Discounts offered for senior citizens, veterans/ military, and first time customers. Evaluation starts at $89 (portion deducted from repair) Emergency, Weekend, and After hour fee is $125 We currently offer financing through Synchrony Bank
- What is your typical process for working with a new customer?
Quick introduction, go over my experience, schedule an evaluation, pricing and troubleshooting equipment, generally educating the customer on their equipment.
- How did you get started doing this type of work?
20 years of experience before starting business. Worked for Johnson controls, Horizon’s service and 10 years of educational training from technical schools. Worked on commercial equipment as well as residential heating and air conditioning equipment.