Gig-IT

Top Pro

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About

I have been helping both small businesses and consumers with their technology needs for over 10 years. I enjoy bringing elegance and simplicity together in solutions that empower my clients to focus on their passions. Wether it’s enjoying family time in the home theatre or the need for a critical custom solution for the office I enjoy being the go-to advocate.

Overview

Current Top Pro

Hired 175 times

Background checked

1 employee

11 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

2022

Services offered

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

111 reviews

5

99%

4

0%

3

0%

2

0%

1

1%

Customer photos

Read reviews that mention:

Linda F.

Dec 2, 2025

•

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Barbara C.

May 27, 2024

•

Hired on Thumbtack

Jeff was very knowledgeable and courteous, He was able to remove 23 viruses from my old computer and got it running again. So glad for the home repair since I am a senior citizen

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Computer Repair

Janson Y.

Feb 4, 2025

•

Hired on Thumbtack

I was having trouble with my brand new gaming pc build, and needed some professional help. Gig-IT was immediate to respond to my message, asking questions regarding my build, and then even giving initial thoughts as to what could be wrong. Upon arrival Gig-IT was extremely knowledgeable, professional, and dedicated to helping me solve the problem at hand. I know for sure that I will be contacting him again if I have any sort of computer problems. Thank you!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Tina M.

Nov 4, 2025

•

Hired on Thumbtack

Jeff was exactly what I needed. He was prompt to respond and set up the appointment. Arrived on time and was quick to fix my issue. No padding the bill or making it seem worse. He was honest and fixed my problems quickly. My machines have never run more in sync!

Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.

Network Support Services

Jaisy J.

Sep 6, 2025

•

Hired on Thumbtack

Details: PC • Laptop • Slow computer performance • My home, venue, etc. • At the pro’s location

Computer Repair

Credentials

Background Check

Jeffrey Powell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts for referrals and reviews.
What is your typical process for working with a new customer?
I like to discover the end result of what they truly want and work backwards from there.
What education and/or training do you have that relates to your work?
I have passed several IT related certifications and studied under several seasoned IT professionals.