Gig-IT

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Computer issue

Computer type

Desktop or laptop

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Introduction: I have been helping both small businesses and consumers with their technology needs for over 10 years. I enjoy bringing elegance and simplicity together in solutions that empower my clients to focus on their passions. Wether it’s enjoying family time in the home theatre or the need for a critical custom solution for the office I enjoy being the go-to advocate.

Overview

Current Top Pro

Hired 107 times

Background checked

1 employee

8 years in business

Payment methods

Pay on Thumbtack

Pay your pro simply and securely through the app.

This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

Featured Projects

17 photos

Pool house TV mount
TV Mounting
Wi-Fi coverage to 3 buildings
Network Support Services

Specialties

Computer issue

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Computer type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

73 reviews

5

99%

4

0%

3

0%

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1

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Read reviews that mention:

Lou D.

Apr 5, 2023

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Hired on Thumbtack

I called Jeff to clone a disk for me and resolve an issue with a second disk that I attempted to clone myself. Jeff responded to my inquiry within a couple of minutes and was at my home within 2 business days. The cloning went smoothly, but the second issue was more complex than I thought. After spending more time than he thought he would have to, he asked if he could take the computer home and work on it that evening. He promised it back in 48 hours. 24 hours later, he delivered the repaired machine to my house. Even though the time he took was beyond his estimated time AND he had to make 2 trips to my house, he did not ask for any increase in his quoted price! While he was here, he patiently answered all of my questions and explained what he was doing at each step. This guy is a rare find. I highly recommend him without any reservation and will calling him again should the need ever arise.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

David p.

Jun 6, 2023

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Hired on Thumbtack

Gig IT Did a great job fixing my computer issues That I’ve been trying to fix myself for months Jeff was prompt , efficient working with my McAfee app to resolve my problems I would definitely call him again! David

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Cindi S.

May 22, 2023

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Hired on Thumbtack

Super helpful with the computer needs of my chatty 86 year old mom. He changed out her 8 year old iMac with a new one. Positive attitude. All in one week, done! Thank you Jeff!

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Beth G.

Aug 21, 2022

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Hired on Thumbtack

When my laptop crashed, I went into a panic because I had time sensitive reports due. Jeff was amazing. From clarifying the pros and cons of repairing vs upgrading, to setting up my new computer and transferring the 39,000 files plus organizing them, to answering my endless questions, Jeff was patient, professional in a down to earth manner, quickly responsive both before he came to my house as well as after when I needed help, very reasonably priced, and SO knowledgeable. He arrived precisely on time and even sent an eta text. I can't recommend him as highly as he deserves!

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Kristy F.

Mar 14, 2023

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Hired on Thumbtack

I thought my old family pictures were lost forever, but he was able to retrieve them from my old broken computer! He was extremely responsive and had it finished quickly

Details: Mac (Apple) • Laptop • Computer not turning on • My home, venue, etc. • At the pro’s location

Computer Repair

Credentials

Background Check

Jeffrey Powell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts for referrals and reviews.
What is your typical process for working with a new customer?
I like to discover the end result of what they truly want and work backwards from there.
What education and/or training do you have that relates to your work?
I have passed several IT related certifications and studied under several seasoned IT professionals.