Gig-IT

Top Pro

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About

I have been helping both small businesses and consumers with their technology needs for over 10 years. I enjoy bringing elegance and simplicity together in solutions that empower my clients to focus on their passions. Wether it’s enjoying family time in the home theatre or the need for a critical custom solution for the office I enjoy being the go-to advocate.

Overview

Current Top Pro

Hired 172 times

Background checked

1 employee

10 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

Services offered

Service type

Network setup and installation

Network administration

Network security

Server administration

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

110 reviews

5

99%

4

0%

3

0%

2

0%

1

1%

Read reviews that mention:

Lori W.

Aug 31, 2025

•

Hired on Thumbtack

Jeff helped us problem solve speed issues with our home network. He was very helpful and quickly figured out the issue. We would definitely work with him again. Really good guy!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Anthony K.

Aug 13, 2025

•

Hired on Thumbtack

Details: Personal (Home) • Network administration • Server administration • Router • My home, venue, etc.

Network Support Services

Connie W.

Aug 8, 2025

•

Hired on Thumbtack

Jeffrey stands out in the world of tech expertise. He is brilliant! I am so grateful for the system optimization he provided to my newly installed HP OmniDesk Desktop and monitor. If you need IT support, look no further than Jeffrey. Totally professional, totally qualified!!

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Rashida A.

Jul 12, 2025

•

Hired on Thumbtack

Jeff is super professional from beginning to end. He was able to retrieve important documents from my damaged hard drive; I'm so grateful! The service he provides is invaluable!

Details: PC • Laptop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Jon R.

Jun 24, 2025

•

Hired on Thumbtack

Gig-IT was professional and arrived at the work site on time. During the service call, he asked meaningful questions while diagnosing the issue.

Details: Personal (Home) • Technology support • Network setup and installation • Network administration • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Jeffrey Powell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I offer discounts for referrals and reviews.
What is your typical process for working with a new customer?
I like to discover the end result of what they truly want and work backwards from there.
What education and/or training do you have that relates to your work?
I have passed several IT related certifications and studied under several seasoned IT professionals.