FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that we require a 20% deposit to secure your booking. We also offer special discounts for military members and seniors. If you have questions about pricing or eligibility for discounts, just let us know!
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is straightforward and friendly: Initial Contact: We discuss your cleaning needs, answer questions, and provide a clear estimate. Booking: Once you approve the estimate and pay the 20% deposit, we schedule your service. Assessment: On the day of service, our team arrives on time, reviews the job, and confirms any specific requests. Service: We complete the cleaning thoroughly, using professional methods and attention to detail. Follow-Up: After the job, we check in to ensure you’re satisfied and address any feedback. Ongoing Support: We’re available for future cleanings, questions, or special requests. We aim to make the process smooth, transparent, and tailored to your needs!
- What education and/or training do you have that relates to your work?
I bring extensive training and certifications to my cleaning work, including OSHA 10, Confined Space and Confined Space Rescue, 40-hour HAZWOPER, Hazmat certification, Bloodborne Pathogen training, LOTO, and more. I’m also a certified CPR instructor, commercial driver, boat and heavy equipment operator. My hands-on experience covers everything from kitchens and homes to oil spill cleanup, grain bins, and disaster recovery after major events. This background ensures I handle every cleaning job—big or small—with safety, skill, and professionalism.