FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For pricing clarification, Clarks Plumbing offers flat-rate pricing, which is advantageous for homeowners as a fixed cost is incurred for the entire job, unlike hourly rates.
- What is your typical process for working with a new customer?
The typical process for working with a new customer is as follows: Once Clarks Plumbing receive the customer information, Clarks Plumbing will immediately message you through Thumbtack. Shortly after that, Clark’s plumbing will give you a call to schedule a visit for Clark’s plumbing to come out to your property. After assessing the situation, Clark’s Plumbing can often perform repairs the same day.
- What education and/or training do you have that relates to your work?
Graduated from Hudson Vo-Tec in 2009 with a degree in Plumbing. Certified in Backflow Prevention. Over 15 years of experience as a service plumber. Hold a Master Plumbing License. Skilled in installing and servicing tankless water heaters.