Top Flight Heating, Air & Plumbing
Licensed
Licensed
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Duct and vent issues
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About
Top Flight Heating, Air & Plumbing is a family-owned, locally operated company dedicated to delivering an exceptional customer experience. We believe great service starts with honesty, clear communication, and doing things the right way—every time.
Our licensed technicians specialize in HVAC and plumbing service, maintenance, and installation, and we take pride in clean workmanship, detailed diagnostics, and thorough explanations so you always understand your options. From emergency repairs to full system replacements, we focus on long-term comfort, efficiency, and reliability.
We’re proud to serve our neighbors with professionalism, respect for your home, and a commitment to five-star service. At Top Flight, we don’t just fix systems—we take care of people.
Credentials
License verified
HVACR – Master
License state: DE
Background checked
Passed by Ryan Brower on Jan 19, 2026.
Reviews
Customers rated this pro highly for professionalism, value, and responsiveness.
Exceptional 5.0
85 reviews
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Read reviews that mention:
Kathy B.
Jun 28, 2026
Hired on Thumbtack
We had a great experience with Top Flight. Not only did Sage diagnose and repair our issue, he provided a thorough evaluation of our 12 year old HVAC system at an exceptional value. So glad to have found Top Flight to service all of our future HVAC needs.
Details: Repair • Outside • Ground floor • Condo or apartment • Owner
Central Air Conditioning Repair or Maintenance
Krystal D.
Dec 19, 2025
From Google
I had a review here from my first encounter with Top Flight. I also edited to that review at one point a few days ago. Another edit felt excessive so I decided to change the entire review.Top flight came out within 2 hours of my very first 6:30am call a few weeks ago. They troubleshooted 2 parts before inevitably needing to replace furnace. We opted to upgrade the entire heat pump/furnace HVAC system. We were credited the parts previously paid for on our final invoice. Day of install, there was a hiccup, that was quickly diagnosed and up and running. Over the next few days, my nerves (which were totally shot after 3 weeks of heating issues over Christmas/New Years) got the best of me. The system just didnt seem right to me and after said hiccup, I felt a call needed to be made. I talked to both Taylor & Mike (operations manager) and they both thought my concerns warranted a check, even just to give peace of mind. Mike came out to my house the next day (today around 12) and checked everything himself. He adjusted some settings on thermostat and called to tell me everything seems to be running just as it should. At 3:30, I received a call from Sam offering me an extended membership for my troubles and he told me he personally reached out to manufacturer to get me an extended labor warranty.I have had many members of the top flight crew at my house in the past 3 weeks, and spoke with several on the phone. Each member has been respectful, professional, and supportive. They have taken so much time to make sure that everything is working properly, that I understand everything and to ease my mind. I am happy with our choice to have called Top Flight Heating, Air & Plumbing. I truly feel like a valued customer and Milton neighbor.
Top Flight Heating, Air & Plumbing's reply
Thank you so much for taking the time to share this thoughtful review. It truly means a lot to our entire Top Flight Heating, Air & Plumbing team.
We know how stressful it can be to deal with heating issues—especially during the cold weeks around Christmas and New Year’s—so getting to you quickly in Milton was a top priority for us. We’re glad our team was able to troubleshoot thoroughly, credit prior repairs, and help you transition confidently into a full heat pump and furnace system upgrade.
We also really appreciate you highlighting Taylor, Mike, and Sam. At Top Flight, we believe peace of mind is just as important as the equipment itself, and we never mind taking extra time to double-check a system, answer questions, or simply reassure a homeowner that everything is working as it should.
Your kind words about our technicians, communication, and follow-through truly reflect the culture we work hard to build every day. We’re proud to serve our Milton neighbors and honored that you felt supported throughout the process.
Thank you again for trusting Top Flight—welcome to the Soaring Comfort Club, and please don’t hesitate to reach out if you ever need us.
Steven C.
Dec 16, 2025
From Google
Top Flight is just that, they play in the A league, at the highest level. They are on-time, knowledgeable, thorough and fairly priced. When we needed emergency service on a Saturday, it was the President of the company who showed up. The fact that they document everything with photos and take the time to explain the issues, speaks volumes regarding their integrity. They also respect your home! No dirty workboots on your hardwood floor!
Top Flight Heating, Air & Plumbing's reply
Steven, thank you for such an incredible review. Hearing feedback like this truly means a lot to our entire team at Top Flight Heating, Air & Plumbing.
We take a lot of pride in being responsive—especially during emergency situations—and in treating every home with the same level of care and respect we’d expect in our own. Taking the time to document our work, explain what we’re seeing, and communicate clearly is a core part of how we build trust with our customers.
We really appreciate you noticing the details, from our professionalism to something as simple as protecting your floors. Thank you for trusting us and for being part of the Top Flight family—we’re always here when you need us.
Cindy C.
Dec 2, 2025
From Google
Tyler , the tech, showed up on time. He cleaned and checked out every part of our Geo Thermal Unit. As he did he explained to us, then worked up quotes with pricing for us to review. He is returning tomorrow with part not in his van. We were so happy with the service we got a maintenance membership. Would definitely recommend!!!
Top Flight Heating, Air & Plumbing's reply
Thank you for the wonderful 5-star review, Cindy! We’re so glad to hear you had a great experience with Tyler and that he took the time to thoroughly service your geothermal system and explain everything along the way.
Clear communication and honest recommendations are a big part of how we serve our customers, and we’re happy to hear that led you to join our maintenance membership. We truly appreciate the recommendation and look forward to taking great care of your system for years to come.
Kimberly P.
Jan 19, 2026
From Google
Very good company help me out in a pinch during the ice cold weather. My heating system went out. They were able to get me one in three days and get it installed. Its a good locally owned company. I highly recommend them.