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Current Top Pro
Hired 178 times
8 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Credit card, Cash, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Individual Tax Preparation
Bob is personable, highly knowledgeable and very thorough. I had a complicated situation, which required multiple amended returns for bot federal and state. He was simply wonderful and I am receiving back a lot of taxes I had previously paid. He was very timely, kept in touch, answered all of my questions and his fee was much lower than what I anticipated. I was a bookkeeper in my former working career and have always done my own taxes, but with the complications I knew I'd need professional help and Bob was terrific! Thank you Bob so very much! I will make sure to recommend you to anyone who is in need of a great tax accountant.Jan 29, 2019Verified
Individual Tax Preparation
Bob, is professional, knowledgeable, and extremely patient 😀 Would highly recommend him. In fact, he's now my accountant.Jul 7, 2017
Business Tax Preparation
UPDATE ON 10/07/18: Having gone through the 2017 tax filing process for personal and business with Bob was excruciating! I gave Bob all of the most pertinent documents and details mid February 2018. Throughout the process, I had to remind him to work on my taxes and every time I asked a question, I had to remind him again to answer my questions. Then I had to resend him the same information over and over and over (kind of like watching the movie Groundhog Day over and over). He made numerous mistakes by mixing up addresses, using a wrong tax ID, telling me that because TN doesn't have income taxes, no taxes need to be filed, yet I have filed franchise/excise taxes for my business annually, that I moved from another state and then in another email months later he said I didn't have any income from that state, although I sent him the W2s for both states, and so on.... He did not tell me about making a TN minimum payment in April 2018, which I thankfully remembered myself. I have never had to work with an accountant that asked me for payment of his entire services before I even got to see a draft! Since it has gone on for so long already and I wanted to get it over with, rather than starting over with another accountant, I paid and when I got the drafts (also after asking him for it a couple of times), I found so many errors (some of them stated above). His rate was also higher than what he states online and I was not told of additional charges beforehand. In April 2018 he filed for an extension (since he had not even started looking at the documents I sent him mid February) and after all of the repeated corrections my personal and business taxes were finalized mid September. I thought I had spent a lot of time with my prior CPA but this process was like pulling teeth. Considering the time it took, I could have easily used a program, and then just had it reviewed by H&R Block or another accountant within 1 day. This may be what I will be doing next year but I am certain, and sorry to say, that I will not use his services again. PREVIOUS RATING WAS 5 (based on not having worked with him previously): Out of many other professionals suggested by Thumbtack, Bob stuck out with the many hires, reviews, and his well rounded background. He responded right away to my request and his price is fantastic. Having someone understand small business while focusing on tax savings and the needs of a small business owner is golden. I look forward to working with Bob and having me help fix what prior, and expensive, CPAs missed. Thank you.Oct 7, 2018Verified
Very professional, always there to answer questions.Aug 1, 2019Verified
Mr. Syme was wonderful to work with. If I am in the area, I will definitely contact him again next year.May 17, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Online Pricing specials: $15 discount. This special must be done online or by email or fax. (Additional forms and schedules extra) In office consultation: $99 for a 1040 1 state (additional forms and schedule extra) I have a secure online mailbox for transmission of documents. I have a menu of prices for each IRS and state tax form.
- What is your typical process for working with a new customer?I review the previous year's tax return, review the documents, and ask questions. My goal is to find a way to reduce your taxes.
- What education and/or training do you have that relates to your work?Business Degree from Liberty University with studies in Accounting and taxation. I also have a paralegal certificate from Blackstone School of Law. Each year I take additional continuing education classes in taxation. I'm also a certified ProAdvisor with Quickbooks Online.