FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary based on the type of document(s) being notarized, location, and other fees that may be assessed.
- What is your typical process for working with a new customer?
I like to speak with new customers via phone to get a better understanding of what their exact needs are. Once I speak with new clients I'll email them a estimate/quote. If they accept it then I convert the estimate to an invoice. Once the customer receives the invoice payment in full is expected. There are times when I will accept a deposit, however, that is at my discretion.
- What education and/or training do you have that relates to your work?
I stay up to date with the current laws and any new changes that take affect. As an NNA Ambassador, I meet virtually each month with other notary professionals in other states. We discuss what's happening in the notary community that may impact us.