- What should the customer know about your pricing (e.g., discounts, fees)?
There’s always a deal in the pricing, however we can always work out customized pricing for special situation or limited service situation. Just ask, it’ll never hurt!
- What is your typical process for working with a new customer?
Build some rapport, illustrate who we are and what we do, Understanding their request, formulating a plan for their solution, resolution!
- What education and/or training do you have that relates to your work?
25 years experience beats any learning one can have, and in this forever growing industry experience is the way to go! A+, N+ certified.