FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$69 for the service call to let the customer know what's going on with their appliances. if the customer wants the repair to be done, the service fee will be waived and they only pay for the repair.
- What is your typical process for working with a new customer?
always be sincere with your customer, show them respect and explain what is going on with their appliances.
- What education and/or training do you have that relates to your work?
I been in the appliance repairs for almost 10 years, I have had many trainings through Marcone supply. they performed two trainings per year, base on new appliances coming to the market.