FAQs
- What education and/or training do you have that relates to your work?
CompTIA CySA+ CompTIA Security+ Bachelors Of Science In Cybersecurity (BSCYS)
- What types of customers have you worked with?
All types of customers.
Ridgepoint Governance
About
Ridgepoint Governance helps businesses secure and manage their Microsoft 365 environments with a strong focus on cloud and identity security.
We specialize in Microsoft 365 security setup, multi-factor authentication (MFA), Conditional Access, Microsoft Intune, and endpoint protection. Our approach is built on industry best practices like Zero Trust to protect business accounts and reduce security risks.
Whether you’re dealing with login issues, security gaps, or need a properly configured cloud environment, we deliver reliable, business-focused solutions that keep your organization secure and running smoothly.
Available for remote support and local businesses in the Tampa area.
Overview
Hired 207 times
Background checked
1 employee
6 years in business
Business hours
SunClosedMon10:00 am - 6:00 pm
Payment methods
This pro accepts payments via Credit card, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
187 reviews
5
97%
4
0%
3
0%
2
0%
1
3%
Read reviews that mention:
Joseph M.
Jan 25, 2021
Hired on Thumbtack
He had my computer working perfectly, despite how old it was and gave me excellent advice when I ultimately decided to replace my 7 year old laptop. Max's IT will definitely be my go to for computer repairs from now on.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Ridgepoint Governance's reply
Thank you Joseph for giving us the opportunity to repair your laptop. We love what we do and we are happy that we exceeded your expectations.
Computer Repair
Tim R.
Jul 16, 2020
Hired on Thumbtack
I had a computer issue that was driving me crazy and need to be fixed asap. Max looked at my computer remotely and found the problem and repaired it. Could not be happier. I would recommend Max to anyone needing computer repairs.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Ridgepoint Governance's reply
Thank you Tim.
Computer Repair
Veronique C.
Feb 24, 2026
From Google
Working with Maxs IT Services has been an excellent experience from start to finish. Max's IT Services handled our full Microsoft 365 setup with real expertise, ensuring everything was configured correctly and aligned with our business needs. He also managed secure user onboarding for our team, putting clear processes in place so new employees can be added quickly and safely.What stood out most was the attention to detail in our security configuration. Max made sure our environment followed best practices, from identity protection to access controls, giving us confidence that our systems and data are properly safeguarded.If your business needs reliable, knowledgeable IT support, especially around Microsoft 365 and security, Maxs IT Services is a great choice. Look forward to working with them again in the future.
Ridgepoint Governance's reply
Thank you for trusting us with your Microsoft 365 setup and security configuration. We’re glad we could help streamline your onboarding process and ensure your environment is secure.
Fred M.
Jul 14, 2021
Hired on Thumbtack
Today was the first time that I used Max's IT Services. He set up a new computer for me and transferred files from an old laptop. He was terrific! Very professional, knowledgeable and friendly. I will definitely be using Max for all future computer needs.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Ridgepoint Governance's reply
Thank you Fred, glad we were able to get you back up and running in a timely manner!
Computer Repair
Mark Z.
May 21, 2021
Hired on Thumbtack
They did a fantastic job with my computer home network and other issues. Stayed a long time. Did extra above and beyond!
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Ridgepoint Governance's reply
Thank you Mark! Glad we got all your devices connected and running smoothly.
Computer Repair
Credentials
Background Check
Max Charelus