FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Upfront Pricing – No hidden fees! We offer transparent pricing before starting any job. Service Call Fees – A minimal service fee may apply for diagnostic visits, which can be credited toward the repair.
- What is your typical process for working with a new customer?
Our process for working with new customers is straightforward and efficient to ensure the best service possible: Initial Contact & Consultation – We start with a free phone call or on-site consultation to discuss your sprinkler or irrigation needs, whether it's installation, repair, or maintenance. Inspection & Assessment – For repairs or upgrades, we conduct a thorough system inspection to identify issues and recommend the best solutions. Detailed Estimate – We provide a clear, upfront quote with no hidden fees, outlining the cost of materials, labor, and any additional services. Scheduling the Service – Once the estimate is approved, we schedule a convenient time to complete the work. Professional Installation or Repair – Our team arrives on time, completes the job efficiently, and ensures everything is working correctly. System Testing & Final Walkthrough – We test the system, check for proper coverage, and adjust settings as needed. We also walk you through how to use and maintain your system. Follow-Up & Maintenance Plans – We offer ongoing maintenance services to keep your irrigation system running efficiently and provide support if any issues arise.
- What education and/or training do you have that relates to your work?
I have 12 years of hands-on experience in landscaping, specializing in sprinkler and irrigation repair and installation. Over the years, I have gained extensive knowledge of irrigation system design, troubleshooting, and water efficiency techniques. My training includes: Manufacturer-Specific Training – Hands-on experience with leading brands like Rain Bird, Hunter, and Toro. Plumbing & Water Flow Management – Expertise in pipe fitting, valve installation, and leak detection. Electrical Wiring for Irrigation Systems – Knowledge of controller installation, timer programming, and sensor integration. Soil & Water Conservation Techniques – Ensuring optimal irrigation for different landscapes while maximizing water efficiency. With my years of experience and industry knowledge, I provide reliable, high-quality irrigation solutions tailored to each client’s needs.