SW FL MOBILE Wildwood Small engine Repair

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Introduction

IMPORTANT Message: Over the years, Quick and Mobile Wildwood Small Engine Repair has proudly served more than 10,000 customers. We are also proud to have given away over $100,000 in military and police discounts as part of our commitment to supporting our community. Thumbtack does not allow us to adjust house call fees based on distance. The $75 fee applies within 30 minutes of the technician, with higher fees for longer distances. This covers the visit only, not diagnostics or repairs. Our diagnostic fee is $45 for 15 minutes to assess the issue and provide a quote. If you proceed with the repair, the fee is credited; otherwise, it compensates for the technician's time. Electrical diagnostics are billed hourly. For quick bookings, we will call to confirm availability as Thumbtack does not allow us to set times directly. Thank you for understanding. About Us: At Quick and Mobile Wildwood Small Engine Repair, our dedication to quality sets us apart. Our skilled team is continuously trained to provide top-notch service and fast, reliable repairs to get you back on your way. With hardworking and passionate mechanics, you can always expect the highest quality service delivered efficiently. We love what we do, and making your life a little easier is what makes our work so rewarding!

Overview

Hired 33 times

Background checked

6 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, Venmo, and Zelle.

Reviews

Customers rated this pro highly for professionalism.

Good 3.6

12 reviews

5

59%

4

0%

3

8%

2

8%

1

25%

LaVern C.

Sep 10, 2024

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Hired on Thumbtack

they came out on time and spent 3 hrs. Had to order a part and I haven't heard from except they want the balance and I won't pay it until mower is fixed. very disappointed.

Details: Riding • At the pro’s location • My home, venue, etc.

SW FL MOBILE Wildwood Small engine Repair's reply

Thank you for sharing your feedback. We apologize for any frustration and inconvenience you've experienced. Please know that we are actively working on getting the part needed to complete the repair, and we will notify you as soon as it arrives. Rest assured, we won’t consider the job complete until your mower is fully repaired. Your satisfaction is important to us, and we appreciate your patience.

Lawn Mower Repair

Bridget B.

Sep 6, 2024

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Hired on Thumbtack

2 young gentlemen showed up, and I explained the problem. They couldn’t figure out how to start my mower, so explained the safety. They tried several times to start themselves, and killed the battery. After hooking it up to their vehicle, they still couldn’t start it, so I had to do it (at this point, was considering just sending them away), and when I rode my mower for several minutes, it ran fine. So at the end of all of it, I paid 158 dollars to show them several times how to start my mower, and for them to kill the battery. Only reason I gave 2 stars is because they were at least friendly. I think with some experience, they will be good in the business someday.

Details: Riding • Not running smoothly • My home, venue, etc.

SW FL MOBILE Wildwood Small engine Repair's reply

Thank you for your feedback. We apologize for the issues you experienced. It sounds like we fell short, and we will use this to improve our training. We're glad to hear the team was friendly and will work to ensure a better experience in the future.

Lawn Mower Repair

George D.

Sep 24, 2024

·

Hired on Thumbtack

Details: Riding • My home, venue, etc.

SW FL MOBILE Wildwood Small engine Repair's reply

Lawn Mower Repair

Josef l.

May 8, 2024

·

Hired on Thumbtack

The guy who called me was very rude In order to come and see what the problem is, he told me that I first need to pay him $65 and only then will he tell me what the price of the repair will be. I told him that I have no problem paying him $65, but first he should tell me the estimated price for replacing the belt, but he insisted on not telling me... and would only tell me after me that I would pay him $65 This guy gave me the impression of a dishonest person and flatly refused to give me a price estimate before he would come to me I described the problem to him in detail but he was really not nice and even aggressive. I read the impressions of other customers about him and some of them also complained about the same problem with him that they would pay him first It is really a phenomenon of abuse of the situation that customers find themselves in.

Details: Riding • My home, venue, etc.

SW FL MOBILE Wildwood Small engine Repair's reply

I apologize for your negative experience. Our policy is to provide transparent pricing, and I'm sorry this wasn't the case. We'll address this issue internally. Please contact us directly so we can resolve this matter. Thank you for bringing it to our attention.

Lawn Mower Repair

John M.

Jul 5, 2024

·

Hired on Thumbtack

8-))

Details: Riding • Doesn't start • My home, venue, etc.

SW FL MOBILE Wildwood Small engine Repair's reply

Hi John, thank you so much for the 5-star rating! We’re thrilled to hear you were satisfied with the lawn mower repair. If you have any more questions or need further assistance, just let us know. Your support means a lot to us! 😊

Lawn Mower Repair

Credentials

Background Check

Trace Twiford

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our charges are based on several factors, including the cost of parts, travel expenses, and a service fee. Please consider these when booking us. We also do have military discounts.
What is your typical process for working with a new customer?
Once you contact us, we will connect you with the receptionist in charge of your area. They will assign a qualified technician to visit at your scheduled time and answer any questions you may have.
What education and/or training do you have that relates to your work?
Our team is composed of highly trained professionals with specialized education in small engine repair. They have undergone rigorous training programs and possess certifications from recognized institutions in the field. We ensure our technicians stay current with the latest techniques and advancements through regular workshops and seminars. Their extensive hands-on experience and continuous professional development enable us to provide exceptional service to our clients.