FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of the home, number of bedrooms/bathrooms, and the type of cleaning (standard, deep clean, or move-in/move-out). We offer recurring service discounts — weekly, biweekly, and monthly clients receive reduced rates. There are no hidden fees; everything is quoted upfront before we start. We also serve Airbnb and short-term rental hosts with competitive turnaround pricing.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand the size of the space, frequency needed, and any specific concerns. From there, we provide a clear quote. On the first visit, our team does a thorough walkthrough to establish a baseline clean. We use a detailed checklist for every job and communicate via ******** for scheduling, updates, and any questions.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper use of cleaning products for different surfaces, and safety protocols. We follow systematic room-by-room checklists developed from years of hands-on experience. Staff are trained specifically for residential, Airbnb turnover, and deep cleaning standards.