FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are transparent and based on the size of the home, the type of cleaning (standard, deep, or move-in/move-out), and service frequency. All cleaning supplies and equipment are included — no hidden fees. We also offer: • Discounts for recurring cleanings (weekly, biweekly, or monthly) • Custom quotes for special requests or large projects • First-time deep clean pricing to ensure your home is thoroughly prepared for ongoing service Our goal is to provide fair, consistent pricing while delivering high-quality, reliable cleaning every time.
- What is your typical process for working with a new customer?
Our Process: 1. We discuss your cleaning needs and provide a clear quote. 2. Schedule a convenient time that works for you. 3. Our team arrives fully equipped and delivers a spotless clean.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential and commercial cleaning techniques, including proper use of eco-friendly and traditional cleaning products, sanitation standards, and safety practices. We stay up to date on industry best practices to ensure we deliver high-quality, reliable results every time. In addition, all staff members go through hands-on training, background checks, and quality inspections before servicing customers’ homes.