FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To the average person who hasn't retained an investigator in the past, our hourly fee may seem high. We can assure you this not the case. At $65.00 per hour we are on the low end of the market value, especially given our vast experience. Our hourly rate is all inclusive and there is no additional charge for mileage, which is customary in this industry.
- What is your typical process for working with a new customer?
We listen to what our client has to say regarding their case and afterwards we discuss with them if their expectations are reasonable and if so, the best way to achieve those expectations. We are honest and forthright and if we don't think we can help you, we let you know as well.
- What education and/or training do you have that relates to your work?
I as the owner of the company, have a bachelor's degree from Saint Thomas University. Upon graduation in 1992, I began working as a private investigator at a small agency specializing in insurance related surveillance investigations. In 1995, I opened this agency and have been in business ever since. Although we specialize in surveillance investigations, we are also proficient in areas such as locates, background checks and other legal investigative matters.