FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Offering competitive pricing aligned with current market trends, backed by exceptional service you can trust.
- What is your typical process for working with a new customer?
We begin with a free in-home consultation, where I personally assess the scope of your project and offer expert guidance to help you make confident, informed decisions. During this visit, I’ll take measurements, discuss layout options, and help you select finishes that match your vision and budget. Once we agree on a rough concept, we will create detailed 20/20 renderings to bring the plan to life. I’ll return to review these drawings with you, ensuring every detail is just right. Before final approval, I’ll also plan-check the layout to catch any potential issues early. With your go-ahead, I’ll begin the ordering process, keeping turnaround times efficient - typically within a couple of weeks - so your project stays on track and stress-free.
- What education and/or training do you have that relates to your work?
25 years in the industry