FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and transparent with no hidden fees. Every project is quoted based on the scope of work, equipment required, and level of difficulty (such as tree size, location, and accessibility). We provide free on-site estimates, offer competitive rates, and may extend discounts for seniors, veterans, and repeat customers. Emergency tree services are available 24/7 and may have additional costs due to urgency and specialized equipment.
- What is your typical process for working with a new customer?
We start with a free consultation and property inspection to understand your needs. After evaluating the trees and surroundings, we provide a clear written estimate. Once approved, we schedule the job at a convenient time, ensuring all safety measures and permits (if required) are in place. Our crew arrives on time, completes the work efficiently, and performs a full cleanup so your property is left safe and tidy. We also walk through the finished job with you to make sure you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in tree care and land clearing, backed by professional training in safe tree removal, pruning techniques, and equipment operation. Our stay updated on the latest industry standards and best practices, including OSHA safety guidelines and ISA-recommended pruning/removal methods. We are also licensed and insured, giving our customers peace of mind that their property is in safe hands.