FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free office tech check ; 15% discount for new clients on services or first month of a monthly plan
- What is your typical process for working with a new customer?
we first schedule a remote or in-person session to diagnose the issue or complete a tech check. We discuss our recommendations with the client. If the client approves the quote or proposal, then we order parts, if necessary, and proceed with the project.
- What education and/or training do you have that relates to your work?
Bachelor's in Computer Science, technical training degrees in cybersecurity, 6 years of professional experience