FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What Customers Should Know About Our Pricing Upfront & Transparent – We provide free consultations and clear estimates before any work begins. No hidden fees. Custom to Your Garage – Pricing depends on the size of your garage and the type of upgrades you choose (cabinets, shelving, overhead storage, flooring, lifts, etc.). Every design is tailored to your needs. No Extra Fees – Installation and basic cleanup are included in the price. The only time costs change is if you request additional upgrades after your project starts. Financing Options – We offer flexible financing plans so you can upgrade now and pay over time. Discounts – From time to time we run seasonal promotions or package discounts if you choose multiple upgrades at once. Ask us about current specials. Value Add – While not the cheapest option, our products and installation are built to last. The right garage upgrade adds value to your home, saves you space, and improves daily convenience.
- What is your typical process for working with a new customer?
Our Typical Process for Working With a New Customer Free Consultation – We start with a no-obligation consultation where we learn about your garage, storage needs, and vision for the space. Design & Estimate – Next, we create a custom design plan with layout options, product recommendations, and a clear, upfront price estimate. Scheduling – Once you approve the plan, we schedule your installation at a time that works best for you. Professional Installation – Our trained technicians complete the installation safely, efficiently, and with attention to detail. Final Walk-Through – We review the finished project with you to make sure everything meets your expectations and answer any questions. Follow-Up & Support – Even after installation, we’re here for you. We stand behind our work and products, and can help with future upgrades.
- What education and/or training do you have that relates to your work?
Education & Training That Relates to Our Work Professional Installation Training – Every team member goes through hands-on training in installing garage cabinets, shelving, overhead storage, and flooring systems to ensure quality and safety. Manufacturer Certification – We work directly with product manufacturers and suppliers, keeping up to date on the latest installation techniques and product innovations. Trade Experience – Our installers have backgrounds in construction, carpentry, and related trades, giving them the skillset to handle complex garage upgrades. Ongoing Development – We invest in continuing education and training so our team is always current on best practices, tools, and safety standards. Customer Service Focus – Beyond technical skills, we train our team in clear communication, professionalism, and customer care to provide a smooth, stress-free experience.