Computer Angel

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Introduction

I offer personalized, patient, technology support. My Computer Angel is a Tampa Bay based technology consulting, support, and training solution for computer users. I provide personal, friendly, deskside mentoring and support to clients. I arrive, on-site, as your personal deskside trainer to help/tutor/teach you with your most common Mac & PC applications and computer problems. I offer training on Microsoft Word, Excel, PowerPoint, Outlook, Mac Suites Specific applications for either PC or Mac; Use of computer related devices; restoration of a computer you already have; Setup a wireless Networking System for your home; Fix, repair, cleanup a computer system infested with Viruses/Spyware/Malware; Prepare you to be efficient and organized with all manner of E-Mail issues and computer management skills; Setup and Maintain (or train you to maintain) a simple website... With 12 years experience as an elementary educator & 13 years in Adult Education, I am well prepared for anything training related. And with nearly 26 years of technology exposure and skills, I naturally understand those beeps, blips, tweets, and clunks in the computer world. Working with others has always been a strong part of every career choice I have carried from education, counseling, and technology. I am tickled when the ah-ha moment happens with clients in learning mode. I love the puzzle of tech problems needing attention. I especially love that I have carried clients for nearly 15 years, and they still continue to call me for help.

Overview

Hired 3 times

Background checked

1 employee

22 years in business

Business hours

SunClosedMonClosed

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Reviews

4.8

4 reviews

5

75%

4

25%

3

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1

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Michael V.

Jan 18, 2016

Sheila R.

Jan 21, 2016

Evelyn has resolved issues very efficiently for Classic Renovations with my Mac for several years. I depend on her expertise to keep me up to date and functioning. She provides excellent service.

Joan C.

Apr 4, 2016

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Hired on Thumbtack

Evelyn is truly an angel!! Can't praise her enough! A born teacher! She helped me with many things that had me so frustrated & was so patient while walking me through each step! She wrote down each step so I could also practice later until I can do them automatically on my own. Friendly, professional, knowledgeable and very likeable instantly. It was true luck when I found her!

Computer Lessons

Linda O.

May 3, 2016

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Hired on Thumbtack

Evelyn was very knowledgable and a sweet person. She was on time and answered all my questions at the time and the ones she didn't she is researching for me. I had some questions that were not the usual. I would hire her again.

Computer Lessons

Credentials

Background Check

Evelyn Dufner

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have an hourly rate, however I charge a bit more for single hour appointments due to the drive time. My rate goes down with a standard 2 hour appointment. Most appointments eat two hours in training, cleanup, setup, etc.
What is your typical process for working with a new customer?
Identifying all the questions (and I encourage clients to keep a list as they are learning and practicing). I recognize that learning requires allowing the client to "drive" - so I often encourage clients to sit and do what we have worked on.
What education and/or training do you have that relates to your work?
I have a bachelors in education, and a masters in mental health counseling. How, do you ask, does this qualify you for computer care? I have been building computers and troubleshooting since the 90's with my engineering dad. We had a home network in the late 80's. I have learned intuitively as I have moved with the growth of technology. I prefer training over tech repairs, and cleanup-restoration work over building these days. I also have worked in adult education for 15 years. I understand how people think and learn... and love the field.