FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices include all equipment and materials that we use on the job and we bring what we need. If you have special requests let us know we can offer any maid services that might be needed. We have special equipment available for additional services beyond the basics, including grout, windows inside and out, carpet stain removal, upholstery cleaning, etc as additional services. The 2023 price list (may vary in specific circumstances): Move out cleaning or deep cleaning: $200.00 (one time cleanings are always deep cleaning) Monthly cleaning/maid services: $150.00 Bi-weekly cleaning/maid services: $130.00 Carpet spot removal whole house or one room full carpet cleaning: $100.00 AirBnb rentals have a special rate, not listed because of competitors. AirBnb clients receive a priority phone number and manager business contact information when needed and can schedule cleanings up to a day in advance. (May not have same day check in available with limited notice) Other services and discounts are negotiated, prices listed are for residential cleaning. Commercial cleaning due to state regulations are on a different scale but depending on service and frequency can be discounted.
- What is your typical process for working with a new customer?
When you decide to work with us, I will contact you and work out any details or concerns that you might have. If you have the need for repeat services I set up a schedule that works for you and us. We work in teams of two and usually are done with a visit in less than three hours.
- What education and/or training do you have that relates to your work?
We follow a demanding certification system, the Tidyclean Maid Certification Program, and every team of two is lead with a person that has been certified to the highest standards, a Tidyclean Expert Maid Certification. All team members and management staff are measured and evaluated for growth and improvement. Ask your team and learn more about their certifications and where they are in their professional development. Want to test your cleaning/maid skills? Ask us how you can earn a professional maid certification from our training program.