FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, competitive pricing with no surprise fees. All quotes include labor, materials, and clean-up. Discounts may be available for recurring services, HOA partnerships, or bundled jobs. Transparency is part of our brand, if it’s on the invoice, you’ll know why.
- What is your typical process for working with a new customer?
We start with a free walkthrough or consultation, then provide a detailed estimate with options that fit your vision and budget. Once approved, we lock in the timeline, keep communication clear, and execute every step with professionalism. After the job, we follow up to ensure satisfaction.
- What education and/or training do you have that relates to your work?
Our team combines over 20 years of hands-on field experience with continuous training in safety, proper installation methods, and equipment operation. We also pursue certifications in arboriculture, irrigation, and excavation to stay ahead in our industry.