THE STEAM PROS

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About

Hello, I pride myself on cleaning your home or business professionally and effectively, I go above and beyond on every single job to do the best possible cleaning. I do all of the work myself so I can assure you get the highest quality and best customer service for your cleaning. Check out my website! I love what I do, I get great satisfaction in seeing a rug, piece of upholstery, carpet, or tile restored when the customer thought there was no hope. I strive to provide a higher quality level of cleaning. I work with our clients to truly understand their needs. I love investing self improvement and the science of environmentally-safe cleaning. There is a lot of chemistry involved in correctly cleaning carpet, tile, rugs and upholstery. I enjoy the science behind my work. I guarantee all of my cleaning for 90 days. Katrina

Overview

Hired 165 times

Background checked

1 employee

22 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2019

2018

2017

Services offered

Property type

Doesn’t offer: Apartment / condo, One-story house, Two-story house, Multi-unit building

Cleaning method

Doesn’t offer: Steam cleaning, Dry cleaning

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

94 reviews

5

96%

4

1%

3

2%

2

0%

1

1%

Read reviews that mention:

Pri T.

Jul 6, 2017

•

Hired on Thumbtack

Carpet Cleaning

Peggy C.

Dec 6, 2018

•

Hired on Thumbtack

Details: Two-story house • 3 rooms • Pet stains • 1 flight • Steam cleaning

Carpet Cleaning

Brandy H.

Sep 12, 2017

•

Hired on Thumbtack

Responded in a timely manner. Had to reschedule because of Hurricane Irma, but they reached out afterwards and were very flexible. Did a great job cleaning our carpets!

Carpet Cleaning

Mike T.

Dec 22, 2020

•

Hired on Thumbtack

Katrina, with The Steam Pros is a professional! Arriving in their well marked and clean looking van, she immediately presented me with a business card and introduction. She is obviously very proud of her work as it shows. We were absolutely thrilled with the furniture we asked to be cleaned so we asked her to also do our carpets. She agreed and knocked them out on the spot! Everything from the beginning was spot on with this company- the contracting, introduction, work quality, value, appearance, and attitude!!!! Two thumbs up!!!

Details: Ottoman • Chair • 2 pieces • Drink stains

Upholstery and Furniture Cleaning

Tiann E.

May 30, 2017

•

Hired on Thumbtack

THE STEAM PROS's reply

Carpet Cleaning

Credentials

Background Check

Katrina Camilleri

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All prices include: Spot Treating, Pet Stain Treatment, Cleaning, Sanitizing and Deodorizing. I will not underbid then change my price when we arrive, if someone does that to you, ask them to leave and call me! *I stand behind my prices 100%. I do have a $75.00 minimum charge.
What is your typical process for working with a new customer?
I need as much information as possible so I can quote the best price and be prepared to give the best service I can provide. When I arrive, I will review the areas you are needing our services on, I have a few tools that most don't to assure you get a better cleaning when you use my company. I also use my chemistry skills to mix the proper formula to get the most soil from your carpet, rugs, tile and upholstery. Then I get my equipment together and do my best to fulfill the needs of the customer. Then before I leave, I make sure the customer is completely satisfied with my service before I accept payment.
What education and/or training do you have that relates to your work?
I have multiple IICRC certifications (Institute of Inspection Cleaning and Restoration Certification) This is the highest standard in the industry. I am an IICRC CERTIFIED FIRM.