FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on a few key factors: the number of bedrooms and bathrooms, square footage, and the type of cleaning needed (standard, deep, or move-out). Every home is different, so we tailor our quotes to fit your specific needs. We’re happy to offer $50 off your first cleaning with promo code WELCOME50. When you book on our website. ********************. There are no hidden fees—you’ll know the full price before we arrive.
- What is your typical process for working with a new customer?
We make it super easy to get started! Once a new customer reaches out, we typically give them a quick call to gather a few details about their home, the type of cleaning they need, and their preferred service date. Customers can also get an instant quote and book directly through our website in just a few minutes. Once the appointment is confirmed, we’ll send an email and text confirmation for peace of mind. Our goal is to make the process smooth, simple, and stress-free from start to finish!
- What education and/or training do you have that relates to your work?
At Expert Clean Maids, all of our cleaners go through detailed training to ensure they meet our high standards for quality, consistency, and safety. Our team is trained in proper cleaning techniques, the safe use of cleaning products, and how to pay attention to the small details that make a big difference in your home. We believe a well-trained team is key to delivering exceptional service every time.