If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Rocket Service has proudly served Jacksonville and surrounding communities since opening in 2017. With a 4.7-star Google rating, experienced technicians, and professional service, you can trust us to get the job done right.
We service all major brands of refrigerators, washers, dryers, dishwashers, stoves, ovens, ranges, and garbage disposals. We also provide commercial appliance repair.
Our uniformed technicians each have 5+ years of experience, and we offer same-day appointments before 4 PM and next-day availability after 4 PM.
Please note that we do not service countertop appliances or non-appliance items such as TVs, satellite dishes, or vacuums.
Professional. Local. Insured. Rocket Fast.
Forget the “Chuck in a Truck.”
It’s not Rocket Science. It’s Rocket Service!
Overview
Serves Green Cove Springs, FL
Background checked
5 employees
9 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Venmo.
Services offered
Appliance type
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Very good 4.5
100 reviews
5
86%
4
1%
3
1%
2
2%
1
10%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Bill G.
3 weeks ago
•
From Google
Called on a Saturday morning and they were able to get us scheduled for what ended up being a simple fix. The tech, Larry, arrived exactly when he was supposed to. He explained what needed to be done, showed us the repair once done and before reassembly. And left space in the same condition it was in when he arrived.
Rocket Service's reply
Hey Bill, thanks for taking the time to leave us a review. We pride ourselves on same-day service and honest technicians. We’re glad Larry was able to able to get you squared away.
We’re happy to assist in the future with any of your appliance repair needs!
Kris L.
Sep 1, 2026
•
From Google
The company was quick and efficient. My washing machine was fixed within 30 minutes. They are very professional and polite. I will definitely use them again if the need arises.
Rocket Service's reply
Thank you so much for your wonderful review! We’re glad we could get your washing machine repaired quickly and that you had a professional and positive experience with our team. We truly appreciate your trust and look forward to helping you again whenever you need us! ⭐⭐⭐⭐⭐
S S.
Aug 19, 2026
•
From Google
Weve used Rocket a few times and are very pleased with the service they provide. Larry came to check our refrigerator and based on my answers provided to his questions, he checked more than just the problem I had called about and he was quick and extremely knowledgeable. He gave his honest opinion to what was needed, which didnt warrant the repair in that we really needed a new refrigerator. He didnt waste his time or our money! We will definitely continue using them should further appliancerepair needs arise.
Rocket Service's reply
Thanks so much for taking the time to leave us a review. We pride ourselves in our communication, efficiency and knowledge, and are very happy that came through with Larry. We look forward to assisting in the future with any appliance repair needs!
Adam F.
Aug 26, 2026
•
From Google
I have used Rocket many times and I am always impressed by their professionalism and expertise.
Rocket Service's reply
Adam, thank you for taking the time to leave a review and for continuing to trust Rocket Service. We’re glad to hear that our team’s professionalism and expertise have consistently stood out.
We work with a number of landlords and property owners, and we know how important it is to have an appliance repair company that communicates clearly, shows up professionally, and helps keep things moving for both the owner and the tenant.
We appreciate your continued business and look forward to helping whenever you need us!
Jerome M.
Aug 24, 2026
•
From Google
Your serviceman, did excellent work and was a professional
Rocket Service's reply
Thank you so much for your kind words! We’re happy to hear that our technician provided excellent and professional service. We truly appreciate your business and thank you for choosing us! 😊
Credentials
Background Check
Jesse Yagl
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our technician will come to your home, diagnose the appliance, and give you the total price to complete the repair before any work begins.
If you approve the repair, you simply pay the quoted repair price, there is no additional diagnostic fee. If you decide not to move forward, you only owe the $120 diagnostic fee ($150 for gas appliances).
We also offer a 10% military and veteran discount on repairs.
What is your typical process for working with a new customer?
We start by learning what’s going on with your appliance and finding a convenient appointment time. Our uniformed technician arrives, diagnoses the issue, explains what they found, and reviews your repair options before any work begins. If a part is needed, we keep you updated until the repair is complete.
What education and/or training do you have that relates to your work?
Our technicians each have at least 5 years of hands-on appliance repair experience and receive ongoing training as appliance technology continues to evolve. We focus on practical experience, accurate diagnostics, and professional service in the home.