- What should the customer know about your pricing (e.g., discounts, fees)?
We can give an estimate through Thumbtack. Once we arrive we will give you an exact Quote. Most cases the estimate matches the quote. Some quotes may change do to soil conditions, stains and add on’s by the customer such as stain protectors etc.
- What is your typical process for working with a new customer?
We do a tour through the home or business with the client to see what issues they want addressed such as spills and stains. Does any furniture need to be moved, etc. Explain the service we are going to do and how we will do it. How long it will take and the dry time.
- What education and/or training do you have that relates to your work?
We have over 30 years in the floor care industry and IICRC Certified.