FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At LM Professional Cleaning Services, we offer fair, transparent rates with no hidden fees. Prices are based on your specific needs, and we provide free estimates upfront. Discounts: Savings for recurring services Referral and seasonal discounts Custom packages to fit your budget Additional Fees: May apply for deep cleaning, heavy buildup, or after-hours requests—always discussed in advance.
- What is your typical process for working with a new customer?
Our Process for New Customers Initial Contact: We start with a quick conversation to understand your cleaning needs, schedule, and budget. Free Estimate: We provide a transparent, no-obligation quote based on your specific requirements. Customized Plan: Together, we create a cleaning plan tailored to your space and preferences. Service Appointment: Our professional team arrives on time, fully equipped, and ready to deliver quality results. Follow-Up: After the job, we check in to ensure you’re completely satisfied and make any adjustments if needed. Our goal is to make the entire process smooth, transparent, and focused on your satisfaction.
- What education and/or training do you have that relates to your work?
Education & Training Our team is professionally trained in all aspects of residential and commercial cleaning. We have hands-on experience with a wide range of cleaning techniques, products, and equipment to ensure safe and effective results. We stay current with the latest industry standards and best practices, including: Proper sanitation and disinfection procedures Safe chemical handling and eco-friendly cleaning methods Floor care, carpet maintenance, and detailed surface cleaning Time management and quality control training Our focus on continuous learning and attention to detail ensures every job is completed to the highest professional standards.