FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Complete Care Company provides competitive pricing for all our services. Here’s what you need to know: Discounts on Bundled Services: When you book multiple services (e.g., cleaning and handyman services), we provide bundled discounts for even greater value. Evening and Weekend Fees: For services scheduled outside of regular hours, a small additional fee may apply. Special Offers for Repeat Customers: We value our loyal customers! Repeat clients enjoy special pricing and periodic discounts as a thank-you for their continued trust. Flexible Payment Options: We accept various payment methods and can work with you to find the most convenient plan for your project. We’re committed to delivering high-quality services at fair prices. Contact us to learn more about specific pricing or discounts available for your project!
- What is your typical process for working with a new customer?
At Complete Care Company, we ensure a smooth and transparent process when working with new customers: Initial Consultation: We start with a free consultation to understand the customer’s needs, either via phone or an on-site visit, to ensure we’re fully aligned on expectations. Detailed Quote: After assessing the scope, we provide a detailed, upfront quote with transparent pricing for each requested service. Scheduling: We then arrange a convenient time that works best for the customer, offering flexible scheduling options. Service Execution: Our experienced team arrives on time, equipped with all necessary tools and materials, and completes the work to the highest standards. We keep customers informed throughout the process. Final Walkthrough & Feedback: After finishing the job, we do a final walkthrough to ensure the customer is fully satisfied. We’re always open to feedback for continuous improvement.
- What education and/or training do you have that relates to your work?
Our team at Complete Care Company is highly trained to ensure top-quality service: Specialized Training Programs: Team members undergo regular training, including safety protocols, modern techniques in handyman and cleaning services, and specialized training for automotive and watercraft maintenance. Hands-On Experience: With years of hands-on experience across diverse projects, our team members bring a wealth of knowledge to each job, allowing us to provide the best solutions tailored to our clients' needs. We believe that continuous learning is key to delivering exceptional service, and we’re committed to staying current with the latest techniques and industry standards.