JJ Total Services Corp.
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Very happy with there service. very thorough. they asked questions on where to clean. and always responded fast to my calls and kept us opted. pleasure working with them and in the future.Dec 29, 2014Verified
When I got home after my first cleaning, the house looked and smelled wonderful. They did everything they said they would do, and the rep followed up to make sure I was pleased and to ask if I wanted anything done differently next time.Aug 17, 2018Verified
The service and quality of the work they provided were outstanding. Everyone was pleasant and very professional. Tbh, they were able to get things cleaned that I thought were impossible and I am grateful... Will most certainly be using again. In fact, I've already scheduled my next appointment!Jul 12, 2018VerifiedJJ Total Services Corp.'s reply
Thanks Jay, we are very glad you are happy with our work, we loom forward to our recurring sessions. Kind regards, Diana
I have 3 bedroom condo cleaned today (by Ariushka). She is a hard worker and I am very happy with the results. We'll use their services again and will recommend to others.Aug 20, 2015Verified
House Cleaning (One Time)
I am a neat freak but have found I don't have the time I use to for cleaning. I chose JJ Total services based on the reviews posted here and to my relief they were all true. They were on time, and extremely professional. I was relieved to see they do a better job than I do cleaning as well there was not one spot missed, one piece of furniture not cleaned top to bottom, AND UNDERNEATH! I was shocked to see my place look as good as it did when they were finished. It was not what I was expecting. I was expecting to still have to pick up a few odds and ends but there was truly nothing left to do but sit and enjoy the feel and smell of clean. I will be using them weekly from now on for many many years.Jul 1, 2014Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is a combination of the size of the house (how many rooms and bathrooms) and the estimated time required to clean the house or office according to it is size based on our experience.
- What is your typical process for working with a new customer?We usually like to send an initial estimate, then meet up with the client at a time and day that is more convenient for them, this way we can do brief walk through and get to know the clients requirements, needs, concerns, etc, this way we can make sure that the pricing and timing is correct, and that the client will get exactly what they are paying for.
- How did you get started doing this type of work?We are a family owned business, and we started with the goal of providing good service at a fair price, with the quality that we would like to receive. We studied the market for over 6 months, did plenty of research to have the right checklists for each type of service. We studied and tested the best products and equipment that can be used to optimize time and guarantee good results. We starting having clients from day one, and they where always satisfied, leaving great reviews. We are very proud of that, and continue to strive for that sort of customer satisfaction.