- What should the customer know about your pricing (e.g., discounts, fees)?
We offer the most affordable prices and the best services in the area. Also something very important in this field "NO HIDDEN FEES"! All hourly rates include the number of movers/trucks listed, trucks arrive with premium quilted moving pads/shrink wrap to protect items, furniture disassembly/assembly, equipment, dollies/hand trucks to maximize efficiency. Please make sure to mention any specialty items during your initial call so we can ensure we send the right equipment for the job.
- What is your typical process for working with a new customer?
We inform the customers about our policy and what is include in our quote. We keep in touch with the customer all the time.
- What education and/or training do you have that relates to your work?
Every mover and foreman have at least 3-5 years of professional moving experience. Most of our guys have worked nationally and are happy to stay close to home. We do special training for new employees also. High School Diploma or GED is a prerequisite for employment, as well as background screening. Once we hire a new member to our team we have them do onsite training for packing and moving before we have them in the field.