FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our packages have clear starting prices, and custom setups are priced based on the design, location, décor, and any special requests. A 50% deposit is required to reserve your date, with the remaining balance due on the day of the event before setup. Any required venue or permit fees, special location charges, or additional custom décor are quoted separately.
- What is your typical process for working with a new customer?
We start by learning about the occasion, date, location, and the atmosphere the customer wants to create. From there, we recommend a package or customize a setup around their vision. Once the details and availability are confirmed, we prepare everything in advance, deliver and install the décor at the location, make sure every detail is ready before the customer arrives, and return afterward for breakdown and removal.
- What education and/or training do you have that relates to your work?
Our experience is primarily hands-on. We work directly with floral installations, arches, lighting, décor placement, event layouts, and setup logistics. We continuously improve our designs, test different arrangements, and pay close attention to the small details that make a setup look polished both in person and in photos.