FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free service call,discounts in select projects,fair pricing
- What is your typical process for working with a new customer?
1. Initial Contact: We start by understanding the customer’s needs through a phone call, email, or on-site visit.1. Initial Contact: We start by understanding the customer’s needs through a phone call, email, or on-site visit. 2. Assessment: We schedule a time to inspect the system or space, perform diagnostics if needed, and discuss any issues or goals. 3. Estimate: After the assessment, we provide a detailed estimate outlining the recommended work, materials, and timeline. 4. Approval & Scheduling: Once approved, we schedule the job at a convenient time for the customer. 5. Execution: Our licensed technician(s) complete the work with professionalism and care, keeping the customer informed throughout. 6. Follow-Up: We ensure everything is functioning properly and answer any questions. We also offer maintenance plans to keep systems running efficiently year-round. 2. Assessment: We schedule a time to inspect the system or space, perform diagnostics if needed, and discuss any issues or goals. 3. Estimate: After the assessment, we provide a detailed estimate outlining the recommended work, materials, and timeline. 4. Approval & Scheduling: Once approved, we schedule the job at a convenient time for the customer. 5. Execution: Our licensed technician(s) complete the work with professionalism and care, keeping the customer informed throughout. 6. Follow-Up: We ensure everything is functioning properly and answer any questions. We also offer maintenance plans to keep systems running efficiently year-round.
- What education and/or training do you have that relates to your work?
Certificate hvac technician Universal EPA license