FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each piece is different. I go by how much information is to be put on the material and what type of material it is to be engraved. Also does the glass need color or not.
- What is your typical process for working with a new customer?
Best that we talk or at least see a picture of the product that the customer wants engraved. This ensures that we agree on all matters and they are completely comfortable have me work on thier piece(s).
- What education and/or training do you have that relates to your work?
I hav train under many Master Engraver and have taken several classes.