Credentials

FAQs

• What education and/or training do you have that relates to your work?
  I am Comptia A+ certified. I am also certified with all of my partners. These partners include Microsoft, SOPHOS, Kaspersky, Lenovo, HP and others. I am constantly taking seminars and training courses to stay on top of the ever changing technology and cyber-crime.
• How did you get started doing this type of work?
  I started my own computer repair and technology help center to rid the community of rip-off artists. Too many people start a repair business and have no real training to speak of. I have been repairing computers and electronics since the 1990's. I have a Comptia A+ certification, and as with anyone in technology fields should. I Also take training seminars weekly from my partners. I am a single parent of a child with Spinal Muscular Atrophy and having my own business allows me to have the flexibility to take care of her and my customers without sacrificing quality and great customer service.
• What types of customers have you worked with?
  I work with a diverse group of customers of all ages and skill sets. I have customers that are power users and want the latest and greatest upgrades to make there computers faster and with retirees who just browse the internet email and look up new recipes to try out. I also work with specific and sometimes special needs such as physical limitations or color blindness and even the legally blind to come up with solutions to their everyday issues.