What education and/or training do you have that relates to your work?
For continuing education I take classes, listen to pod-casts, and read white papers (short documents describing technology or products)
How did you get started doing this type of work?
I enjoyed playing with computer as a kid, and wanted to learn more, it was a natural progression.
What advice would you give a customer looking to hire a provider in your area of work?
Call around, ask questions, and find a professional that has the skills and personality that best fits you and your business.
What questions should customers think through before talking to professionals about their project?
Computers are just tools to help them get their job done, we just help them use that tool to get their job done.