Responded quickly and my printer was up and running the next day. He arrived early and was here about 20 minutes. EXCELLENT!!

I have a color laser printer that had jammed and a part had come loose that I could not get back in place. Jaime was very responsive, arranging to meet me at convenient times. He is very knowledgeable and has a tremendous work ethic. He wants to make his customers happy. After making some adjustments, the problem was not resolved, so he took my printer to his shop to take it apart, and was able to identify the problem and recommend a cost-efficient solution, and then delivered it back to me (working again) on a Sunday. His charge was very reasonable for the time and effort he put in. I was very impressed with his service, professionalism and courtesy.

Jaime came to my home on a sunday to repair my printer. I was shocked and grateful

My printer problems was a little more than just replacing cartridges and I did not want to throw out a $700 printer. Technician stayed in touch after answering the ad and came when he said he would. He was polite, knowledgeable and experienced and had the problem fixed within 30 minutes. He charged the agreed upon price, though I was happy to tip since shipping the printer alone would have cost what he charged. I am a happy customer. This was my first experience with Thumbtack so I was suspicious but I am here to attest that I will use it again. And no, I don't own stock or know someone in Thumbtack.

Came at scheduled time, got 1 of 2 printers working, have to order parts to fix the other.