FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Temples Heating & Air Conditioning LLC, we believe in upfront, straightforward pricing—no surprises and no hidden fees. Before any work begins, we explain your options and provide clear estimates so you can make confident decisions. What customers should know: ✅ Free Estimates on New System Installations ✅ Free or Low-Cost Diagnostics with Approved Repair ✅ Upfront Pricing Before Work Starts ✅ No Hidden Fees or Surprise Charges ✅ No Trip or Overtime Charges (with Maintenance Plan) ✅ 5% Veteran Discount ✅ Seasonal Promotions & Online Specials Available ✅ Financing Options on Qualifying New Systems We focus on providing fair, competitive pricing while delivering high-quality workmanship, reliable equipment, and long-term solutions—not quick fixes.
- What is your typical process for working with a new customer?
🔧 Our Simple & Stress-Free Service Process Initial Contact Call, text, or submit a request online to schedule service. Our friendly team gathers a few details about your system and the issue you’re experiencing. Prompt Scheduling We offer fast response times and convenient appointment windows, including same-day or next-day service when available. On-Site Evaluation & Diagnostics A licensed HVAC technician arrives on time, inspects your system, and performs a thorough diagnostic to identify the root cause. Clear Explanation & Upfront Pricing We explain what we found, review your repair or replacement options, and provide transparent, upfront pricing before any work begins. Professional Repair or Service Once approved, we complete the work using quality parts and proven methods while keeping your home clean and protected. System Testing & Quality Check We test your system to ensure proper operation, efficiency, and safety. Customer Walkthrough We review what was done, answer your questions, and provide maintenance tips to help prevent future issues. Ongoing Support We offer maintenance plans, priority service, and seasonal tune-ups to keep your system running reliably year-round.
- What education and/or training do you have that relates to your work?
At Temples Heating & Air Conditioning LLC, our technicians are professionally trained and continually educated to stay current with the latest HVAC technologies, codes, and best practices. Our qualifications include: ✔️ Formal HVAC technical school training ✔️ EPA Section 608 Certification (required for handling refrigerants) ✔️ Ongoing manufacturer and industry training ✔️ Hands-on field experience with residential & light commercial systems ✔️ Knowledge of local building codes and safety standards We believe great service starts with great training. That’s why we invest in continued education to ensure every customer receives safe, accurate diagnostics and long-lasting repairs.