FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Competitive Pricing, we offer a wide range of discounts for veterans, senior citizens, active military, first responders, students, teachers, and just about anyone needing assistance in or around our community. We believe in upfront, straightforward pricing with no hidden fees. We strive to provide exceptional service at competitive prices.Transparent and Competitive Pricing We believe in upfront, straightforward pricing with no hidden fees. We strive to provide exceptional service at competitive prices. Transparent and Competitive Pricing We believe in upfront, straightforward pricing with no hidden fees. We strive to provide exceptional service at competitive prices. * Flat-Rate Quotes: We offer a guaranteed flat-rate quote for your specific project. You'll know the total cost before we begin the work, allowing you to budget with confidence. * Pricing Based on Complexity, Not Price: Our rates are based on the complexity and size of the item, not on its retail price. Some expensive items are easy to assemble, while others may be more intricate. This approach ensures you get a fair price for the actual work involved. * No Travel Fees within Our Service Area: We do not charge additional travel fees for appointments within our standard service areas (Manhattan, Brooklyn, and Queens). Factors That Influence Your Quote While we provide a flat rate, it's important to understand the factors that determine your final price: * Item Complexity and Size: The more intricate or larger the furniture piece (e.g., a wardrobe or bunk bed versus a simple chair), the more time and skill are required for assembly, which affects the price. * Number of Items: We offer volume discounts for larger orders. If you have multiple items to be assembled, please send us your shopping list, and we'll provide a custom flat-rate quote that reflects these savings. * Additional Services: If you require extra services like delivery or wall mounting, these will be factored into your quote. Payment Information * Payment Methods: We accept all major credit cards (Visa, Mastercard, American Express, Discover), cash, and checks. * Credit Card Processing Fee: To cover transaction fees, there is a 3% processing fee on credit card payments. There is no fee for cash or check payments. * Payment Due: Payment for our services and any merchandise is due upon completion of the assembly. By understanding these points, our customers can be confident that they are receiving a fair, transparent, and competitive price for a high-quality assembly service.
- What is your typical process for working with a new customer?
We take on new customers daily. We strive on faith and honest pricing. Every job is open for negotiation.