FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on window size, fabric selection, hardware, and level of customization. We provide clear, upfront quotes during your free in-home consultation — no hidden fees or pressure. Installation is included, and any optional upgrades are discussed before moving forward.
- What is your typical process for working with a new customer?
We start with a free in-home consultation where a member of our family visits your home to measure, show samples, and understand what you’re looking for. From there, we help you choose the right design and materials, provide a clear quote, and once approved, we custom-make and professionally install everything. Simple and stress-free.
- What education and/or training do you have that relates to your work?
We’ve learned this trade hands-on, working on real homes and real projects over the years. From measuring and design to coordinating fabrication and installing everything ourselves, we take pride in doing it right. We also stay current with new materials, hardware, and motorized systems so every install is safe, precise, and built to last.