FAQs
- What education and/or training do you have that relates to your work?
I often take Microsoft courses and I am a Microsoft Partner.
- What types of customers have you worked with?
Malware/virus removal, network and wifi repair/setup, new computer setup, repair laptops and tablets (internal parts, such as hard drives, keyboards, screens, etc).
- Describe a recent project you are fond of. How long did it take?
Client presented me with a laptop with a very badly damaged registry. It was so bad, the Windows 8.1 update from the Microsoft Store could not install. I suspect client had used free registry optimizers available online to speed it up, not realizing the real problem was over 1000 items of malware. I was able to do an install of the system files and repair the registry while preserving all of the user's settings, files and installed applications. The result was a completely perfectly running system.