Remote Rescue Tech Support

Name: Remote Rescue Tech Support
Address: Lake Worth Beach, FL, 33460
Rating: 5

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Computer issue

Computer type

Desktop or laptop

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Introduction: RemoteRescue.net provides patient and friendly remote technical assistance & repair for any internet connected device. Many computer issues can be resolved remotely by a knowledgeable technician, such as malware & virus removal, tune ups for sluggish devices, email troubleshooting, etc. I have 25 year of experience repairing computers & providing technical support and training, and am able to help you (or your parents, or grandparents!) with whatever the issue may be. I also provide basic computer lessons for people to help develop their technological proficiency and self sufficiency.

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, and Venmo.

Featured Projects

2 photos

Specialties

Computer type

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Computer issue

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Reviews

5.0

3 reviews

5

100%

4

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3

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2

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1

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Thumbtack Customer

May 25, 2020

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From Google

At the end of March of this year, my computer started to freeze up until I couldn't use it any longer. Since I use my computer to teach English classes via Zoom, it was urgent to get my computer up and running again. I spoke with Nick and he was very patient with me since I'm somewhat technologically challenged. He walked me through each step of the process very slowly and simply, clearly explaining each step as he went along. He fixed the problem within an hour and my computer has been functioning great ever since. I found him to be not only very knowledgeable and patient, but his explanations were easy to understand. I'd highly recommend him to anyone who needs their computer problems fixed in a quick and efficient manner. Ben Schottland (Adult ESL Teacher for the Literacy Coalition of Palm Beach County).

Remote Rescue Tech Support's reply

Thanks Ben!

Thumbtack Customer

May 26, 2020

·

From Google

Pleasant, professional and solution orientated, Nick rescued my web sites, graphic design and computer functions many times, always successfully. Highly recommended!

Remote Rescue Tech Support's reply

Thank you!

Thumbtack Customer

May 28, 2020

·

From Google

Nick is great to work with! He is VERY patient and knowledgeable!

Remote Rescue Tech Support's reply

Thanks Terry!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Quick repairs under 30 mins are $35, most fall into this category. More complex repairs that take up to an hour are $65. If for any reason I am unable to resolve your issue, you will not be charged.
What is your typical process for working with a new customer?
When you contact me, I'll ask you to describe your issue & then will initiate a secure Remote Help session so that I can diagnose and repair it. You will be able to watch the whole process from your computer. If the problem cannot be fixed remotely, you will not be charged.
What education and/or training do you have that relates to your work?
I have been building, repairing and troubleshooting computers for 25 years - from Windows 3.1 to Windows 10!