Remote Rescue Tech Support
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Service
Payment methods
Cash, Credit card, Paypal, Square cash app, Venmo
Photos and Videos
2 photos
Specialties
Computer issue
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Computer type
PC,
Mac (Apple)
Reviews
3 reviews
mildly delirious design Beet
Pleasant, professional and solution orientated, Nick rescued my web sites, graphic design and computer functions many times, always successfully. Highly recommended!
May 26, 2020Review from GoogleRemote Rescue Tech Support's replyThank you!
Ben Schottland
At the end of March of this year, my computer started to freeze up until I couldn't use it any longer. Since I use my computer to teach English classes via Zoom, it was urgent to get my computer up and running again. I spoke with Nick and he was very patient with me since I'm somewhat technologically challenged. He walked me through each step of the process very slowly and simply, clearly explaining each step as he went along. He fixed the problem within an hour and my computer has been functioning great ever since. I found him to be not only very knowledgeable and patient, but his explanations were easy to understand. I'd highly recommend him to anyone who needs their computer problems fixed in a quick and efficient manner. Ben Schottland (Adult ESL Teacher for the Literacy Coalition of Palm Beach County).
May 25, 2020Review from GoogleRemote Rescue Tech Support's replyThanks Ben!
Terry Ralston
Nick is great to work with! He is VERY patient and knowledgeable!
May 28, 2020Review from GoogleRemote Rescue Tech Support's replyThanks Terry!
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Quick repairs under 30 mins are $35, most fall into this category. More complex repairs that take up to an hour are $65. If for any reason I am unable to resolve your issue, you will not be charged.
- What is your typical process for working with a new customer?When you contact me, I'll ask you to describe your issue & then will initiate a secure Remote Help session so that I can diagnose and repair it. You will be able to watch the whole process from your computer. If the problem cannot be fixed remotely, you will not be charged.
- What education and/or training do you have that relates to your work?I have been building, repairing and troubleshooting computers for 25 years - from Windows 3.1 to Windows 10!