FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
*I think every prospective Thumbtack customer should know that we get charged a fee for every communication with a potential customer. That's fine, but please know that we get charged to give you that price for free. The most important variables that effect the price of a paint job are: 1- What color and finish are the walls/ceilings now and what color and finish would you like them to be? 2- Condition of the walls/ceilings/trim? 3- Is there furniture or will the area be empty? Once those questions are answered, then a more detailed in-person estimate can take place. Also, “touch-ups” never match, unless you’re touching up something that was very recently painted. If you want it done correctly, don’t ask for “touch-ups”. Plus, busy/good painters couldn’t be bothered and you’ll end up with the bottom of the barrel!
- What is your typical process for working with a new customer?
Basically, I usually ask a few questions to get started and make an appointment to go and see the job in person to give a more accurate quote.
- What education and/or training do you have that relates to your work?
I've been a painter for 32 years and have extensive experience in all areas of the trade.