FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is fair and transparent — no hidden fees. I offer free estimates and discounts for repeat customers or multiple jobs done at once. All costs are discussed upfront so there are no surprises.
- What is your typical process for working with a new customer?
I start with a quick consultation — either by phone or in person — to understand the customer’s needs. Then I assess the job, provide a transparent quote, and schedule the work at a convenient time. I always follow up after the job is done to ensure satisfaction.
- What education and/or training do you have that relates to your work?
I’ve completed hands-on training in appliance repair and installation, and I regularly attend industry workshops to stay up to date with the latest technologies. My background includes both residential and commercial experience.