FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is no hidden fees. At One Big Man In One Big Truck, we believe in 100% pricing transparency. There are no hidden fees, no surprise charges, and no fine print. What we quote is what you pay!
- What is your typical process for working with a new customer?
We discuss your moving needs to provide a transparent quote and confirm your date. On moving day, our professional team arrives on time, handles all heavy lifting with care, and ensures everything is safely placed exactly where you want it.
- What education and/or training do you have that relates to your work?
While moving doesn’t require a formal college degree, our team brings over 4 years of hands-on, professional field experience. We undergo rigorous internal training focused on safe lifting techniques, proper furniture wrapping, and secure truck loading to ensure your belongings are completely protected from start to finish.