FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates on all repairs and installations. Pricing is explained clearly before any work begins, with no surprise fees. We focus on honest recommendations and never pressure customers into unnecessary repairs or replacements.
- What is your typical process for working with a new customer?
We start with a 42-point inspection to identify the issue. Once we know what’s going on, we explain the problem in plain language and go over your options. You decide how to move forward before any work is done.
- What education and/or training do you have that relates to your work?
Our technicians are licensed, background-checked, and trained specifically in garage door repair and installation. We have years of hands-on experience working with springs, openers, tracks, and complete door systems.