FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Whether you’re in need of a brand new, high-efficiency air conditioning system, air conditioning repair, improved indoor air quality, or an HVAC maintenance, we have financing options and special promotions to help you save money. If you are looking for a reliable, highly knowledgeable, and affordable HVAC contractor in South Florida, choose us! We were voted #1 Neighborhood Favorite (2020 &2021) in 17 neighborhoods in Boca Raton & Parkland on the Nextdoor App! We offer FREE in person quotes for new installations. Kelter Cooling also waives the $98 service call price when a repair is completed.
- What is your typical process for working with a new customer?
We believe a first impression is a lasting one! Whether you contact us by phone, email, or meet us in person - our super friendly and highly knowledgeable staff are ready to assist you. We are confident you will feel at ease from the start of your interactions with us! From scheduling an appointment, to providing you with helpful information or providing a breakdown of services and pricing - we do it with a smile on our face. Since COVID, our company has become paperless. Our newly updated and secure booking and client system has helped us stay organized and our customers love the functions from online appointment booking, paying invoices securely online, accessing a client hub for past service information, and much more!
- What education and/or training do you have that relates to your work?
We are licensed and insured! Justin Kelter, owner of Kelter Cooling & Heating has over 20 years of experience and knowledge. Feel free to read our reviews online and you will surely feel more at ease. You will get information about who we are, how we strive for outstanding customer service and how we love to provide our customers with top notch knowledge and service.